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Dixons Carphone reveals data breach affecting 5.9 million customers
13 June 2018, 05:57 | Hattie Nash
Dixons Carphone reveals it has uncovered unauthorised access of customer’s data
Paul German, CEO at Certes Networks, commented: "Despite the well-publicised Target data breach, it seems that other retailers are still not adopting appropriate cybersecurity strategies".
Millions of Dixons Carphone customers have had their financial and personal data illegally accessed after a major breach at the United Kingdom company.
The company does not reveal when its systems were compromised; nor exactly when it discovered the intrusion; nor how long it took to launch an investigation - writing only that: "As part of a review of our systems and data, we have determined that there has been unauthorised access to certain data held by the company".
Dixons Carphone admits huge data breach
The breach was uncovered by Dixons Carphone this week, but apparently took place back in July 2017, when hackers tried to access a processing system used by its Currys PC World and Dixons Travel stores.
They added: 'Separately, our investigation has also found that 1.2m records containing non-financial personal data, such as name, address or email address, have been accessed.
These figures make it one of the largest data breaches involving a United Kingdom company, emerging just weeks after the GDPR data-protection legislation came into effect.
Only 105,000 non-EU issued payment cards are at risk as they aren't chip and PIN protected, meaning they could be cloned.
It said 5.8 million of these cards had chip and pin protection and the data accessed contained neither pin codes, card verification values (CVV) nor any authentication data that would enable cardholder identification or a purchase to be made.
Dixons Carphone chief executive Alex Baldock said: 'We are extremely disappointed and sorry for any upset this may cause. "We've taken action to close off this unauthorised access and though we have now no evidence of fraud as a result of these incidents, we are taking this extremely seriously", the CEO said. It said since the 2015 attack it had worked extensively with cyber security experts to upgrade its security systems.
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