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techkenyot.com February 20, 2019


Dixons Carphone reveals data breach affecting 5.9 million customers

13 June 2018, 05:57 | Hattie Nash

Dixons Carphone reveals data breach affecting 5.9 million customers

Dixons Carphone reveals data breach affecting 5.9 million customers

Paul German, CEO at Certes Networks, commented: "Despite the well-publicised Target data breach, it seems that other retailers are still not adopting appropriate cybersecurity strategies".

Millions of Dixons Carphone customers have had their financial and personal data illegally accessed after a major breach at the United Kingdom company.

The company does not reveal when its systems were compromised; nor exactly when it discovered the intrusion; nor how long it took to launch an investigation - writing only that: "As part of a review of our systems and data, we have determined that there has been unauthorised access to certain data held by the company".

Close up of a card payment being made betweem a man and a waiter in a cafe
Dixons Carphone reveals data breach affecting 5.9 million customers

The breach was uncovered by Dixons Carphone this week, but apparently took place back in July 2017, when hackers tried to access a processing system used by its Currys PC World and Dixons Travel stores.

They added: 'Separately, our investigation has also found that 1.2m records containing non-financial personal data, such as name, address or email address, have been accessed.

These figures make it one of the largest data breaches involving a United Kingdom company, emerging just weeks after the GDPR data-protection legislation came into effect.

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Only 105,000 non-EU issued payment cards are at risk as they aren't chip and PIN protected, meaning they could be cloned.

It said 5.8 million of these cards had chip and pin protection and the data accessed contained neither pin codes, card verification values (CVV) nor any authentication data that would enable cardholder identification or a purchase to be made.

Dixons Carphone chief executive Alex Baldock said: 'We are extremely disappointed and sorry for any upset this may cause. "We've taken action to close off this unauthorised access and though we have now no evidence of fraud as a result of these incidents, we are taking this extremely seriously", the CEO said. It said since the 2015 attack it had worked extensively with cyber security experts to upgrade its security systems.

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The UK Information Commissioner's Office said it was aware of the data breach.

The National Cyber Security Centre has warned people to be mindful of potential fraud and follow-up campaigns.

He said: "Today's breach of Dixons data will have far reaching consequences for some time".

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"Anyone concerned about fraud or lost data should contact Action Fraud and we recommend that people are vigilant against any suspicious activity on their bank accounts".



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